she’s always trying to dictate how we should be doing things because that’s what she expects. guess what, this is not your business and we do not give a rats ass that you think we should do things the way you want us to. if you don’t like how we do things then fucking go somewhere else.
oh wait, despite complaining that we won’t rearrange our schedule to meet your clients unrealistic lead times, you like our pricing and lead time to much go elsewhere.
“these people have bottling dates”
yep, and we have a specific lead time that you’re aware of. Tell them they need to reschedule if they don’t want to pay to bottle TWICE, don’t try to pin it on us because you are desperate to impress your clients.
like girl these fuckers spend sometimes upwards of 10k every time they bottle. i think they’d rather know in advance that we can’t do it with their scheduled date and have time to reschedule and not lose thousands of dollars.
“you just tell customers no??”
uh yes, if they have unrealistic expectations about lead time i absolutely will disabuse them of that notion. perhaps you should consider the same, as they’ll respect you more if you talk to them about realistic expectations out the gate, instead of agreeing to their unrealistic expectations and inevitably disappointing them.
resellers are the plague on the earth. they have the same demanding lunatic customers but they just tell those customers whatever tf they want to please them and then lean on the people actually producing the product and try to force them to prioritize them over everything else.
this lady makes my blood boil. She expects us to prioritize her customers who we don’t even get to talk about because they don’t know we’re making their product over any other customers. when i told her i was struggling to keep up with the production details of her orders because i am dealing with 80-90% of our customers she very condescendingly told me “oh i completely understand i also have 1000 unfinished projects.” Maam those are customers with bottling dates, just like your customers. Some of them are fucking mainstays in our area and have been with us for YEARS. but no, you and your clients who think you’re producing their products are the only priority we should have. damn should have thought about that before starting a business as a reseller 🤔
oh no your customer rejected “your” quote and approached us unprovoked and ordered through us? so sad 😞
i did the ugliest laugh today when i found out a customer was ordering from us. why you ask? because the reseller who has made me damn near a mental breakdown for the last two months asked me for a quote for this customer on monday. and their customer, who would not have known about us, approached us of their own voilition (we did not poach them) and ordered through us instead.
i didn’t say anything super incriminating but also i told someone i loved them but had enough of my senses I guess to attribute it to friendship and not my die-hard crush on them. to be fair i do love them as a friend and also have a massive crush on them also.
- horny on main
- customer service drone
- too fuckin old for this shit (existing in capitalism)
monads.online is a place for friends